Refund Policy

14-Day Compliance Acceptance Money-Back Guarantee

We stand behind our CPSC formatting engine. If you purchase a Single Certificate Pass ($19) or Unlimited Annual Pass ($79) and experience any technical extraction error, or if your generated certificate formatting is rejected by Amazon Seller Central within 14 days of purchase, simply email smartimberwolf@gmail.com with your order receipt and we will issue a 100% full refund within 2 business days — no questions asked.